How do I return an item? All Returns must be pre-approved.  For all returns, please contact our Customer Service Representative for assistance at: info@drmorgancampmd.com Please Note: PRE-APPROVAL is REQUIRED on ALL RETURNS!! Refrigerated items CANNOT be returned 15% restock fee of purchase price less shipping and handling will be refunded on Unopened  items. No supplement returns will be accepted after 30 days on all regularly stocked items. Special orders CANNOT be returned!